Free Shipping & Free Returns
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Free Returns

We love our shoes and bet you will too. But if you decide you need to return them for any reason, we'll cover the cost for continental orders. Please just make sure they are in "new" condition - not worn outside or dirty.
How the Process Works
  1. Click on this link: initiate a free return
  2. In the "customer notes" section, type in that you would like a refund.
  3. This will generate a return label you can print off, and drop off at the post office.
  4. Once we receive the returned shoes, we will process your refund within 48 hours, and send you an email notification.
    • Note It has typically been taking 1-2 weeks for returns to get back to us, we appreciate your patience.
Policies
  • You may return items for a full refund within 45 days of purchase free of charge (in the continental US).
  • For returns shipped from outside the continental U.S., initiate your return and note that you are responsible for shipping charges, as well as any taxes, duties, or custom fees incurred from the return.
  • Products must not be damaged, washed, altered or show signs of wear.
  • Please return products in their original packaging if possible.
  • You will receive an email from us when your return is processed.
  • For returns shipped from outside the U.S. or its Territories, any taxes, duties, custom fees or shipping charges incurred from the return will be the responsibility of the customer.
  • Gift cards are not elligible for returns.
Note Products purchased through a retailer store or online retailer (Amazon, Gardener's Edge, Gardener's Supply, Zappos, etc) should be returned to them. Please contact their customer service departments if you need assistance.
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Free Shipping
We offer free shipping at every price, for every item, on every day of the year. Browse, take your time, find the perfect shoe. And when you do, there will be free shipping waiting for you.
Free Exchanges
We know buying shoes online can be a bit tricky. So, we're taking the worry out of it. While our shoes fit true to size, if it's not just right simply exchange it for the next size, free of cost.
Free Returns
We love our shoes and bet you will too. But if you decide you need to return them for any reason, we'll cover the cost. No questions asked.
Off The Charts
One of the best shoes you can buy and the customer service is off the charts! Dealing with Shawn and his team is an absolute pleasure. Will be using their product line from now on for me and my crews! Can’t go wrong!
Ferras | Acworth, GA
Best I've Ever Seen
These boots are amazing. I needed to move to the next size up so I initiated an exchange. It was quick and easy and I received my new boots in a timely fashion. I run my own lawn business, I interact with a lot of online merchants buying products for my business, let me tell you to KUJO yard wear has the best customer service I have ever seen. They truly care about getting you back into the field with the best products possible in that did exactly what these boots are.
Ethan | Kingsport, TN
Highly Recommend
Ordered a pair of the yard shoes for my husband. He said they are the most comfortable pair of work shoes he’s had so far! In his line of work he needs something extremely sturdy yet comfortable enough to wear all day every day, and these did just the job! We also had to exchange for a half size up, and Shawn and his team made sure we got exactly what we needed. Highly recommend!!
Audrey | Ft. Pierce, FL
Customer Service is phenomenal!!!
I had an issue with delivery (carrier's fault) and I can't tell you how exceptional the customer service was. They were kind, receptive and responded within minutes of me sending my concern. With service like this, it's what makes the company. I can't wait to give my husband these shoes for Christmas! (The shoes they're sent without hassle!!) Thank you again, it's hard to come by these days.
Caley | Galena, OH
World class customer service
World class, hands down, the best product support and company culture around. Without a doubt, Kujo sets the bar in customer support. I had a problem with the fit of my new shoes. Once Kujo found out that I was not 100% happy, they made it right and sent me another pair of shoes in another size. No exhaustive set of emails or calls, no fighting with them to make things right, they just stepped up and sent me a new set of shoes that fit great without the normal hassles and in a few short days I had my new shoes. Their culture is one where they don't just want a satisfied customer, they want a delighted one! In a world where companies say they value their customers, but in reality how they treat them is opposite, it was refreshing to do business with a company where their passion for taking care of their customers is nothing short of amazing!
Mark | Reston, VA
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