Free Shipping & Free Returns
Bulk
Retailers
Gift Card
Support
Orders, Returns, and Exchanges
Support
Bulk Ordering
Retailers
Customer Reviews
Shoes
Kujo Yard Shoe
Kujo Jax
Boots
Kujo Landscape Boot
X4S Waterproof Boot
Surge Rubber Boot
Apparel
Kujo Yard Pants
Kujo Yard Shorts
Swag
More
Digital Gift Card
Home
Our Story
Yard Culture Blog
Login
Log Out
Shoes
Boots
Pants
Shorts
Swag
%
+
%
Wholesaler
Your Cart is Empty
Continue to Checkout
Shopping Cart
(
0
)
Discount Tier:
%
Add
more item
s
to get
%
off.
Freight
$
Item Subtotal (
)
$
You're saving $
We are having troubling processing your request. Please refresh the page and try again, or email
support@kujo.com
Continue to Checkout
Free Shipping & Free Returns
Shoes
Boots
Pants
Shorts
Free Returns
We offer free returns for recently bought items that are still in "new" condition (not worn outside or dirty) for orders in the continental US.
How the Process Works
Click on this link:
initiate a free return
Select the items you wish to return. Select "return for refund" and choose the reason (there is no wrong answer, it just helps us).
Confirm that the items are still in "new" condition (not worn outside or dirty).
Click "Generate Shipping Label"
Print the generated shipping label and package slip.
Attach the shipping label to the outside of the shipping box, and place the packaging slip in the box.
Drop off the package at the nearest Post Office.
Once we receive your shipment, we will process your return within 3 business days and submit the refund to your bank. Depending on the bank's processing time, it can take anywhere from 5-10 business days to show up in your account.
You can track the progress of your shipment back to us, our processing, and refund status on the
Orders, Returns, And Exchanges page.
Policies
You may return items for a full refund within 45 days of purchase free of charge for orders in the continental US.
For returns shipped from outside the continental U.S.,
initiate your return
and note that you are responsible for shipping charges, as well as any taxes, duties, or custom fees incurred from the return.
Products must not be damaged, washed, altered or show signs of wear.
Please return products in their original packaging if possible.
You will receive an email from us when your return is processed and you have been refunded.
Even once we've already submitted the refund to your bank, depending on the bank's processing time, it can take anywhere from 5-10 business days to show up in your account.
Gift cards are not elligible for returns.
You can track the progress of your shipment back to us, our processing, and refund status on the
Orders, Returns, And Exchanges page.
Note:
Products purchased through a retailer store or online retailer need to be returned through them. Please contact their customer service departments if you need assistance.
Policies
Shipping
Exchanges
Returns
Privacy Policy
Terms of Service
Guides
Footwear Comparison
Size Chart
Frequently Asked Questions
Shoes
Do you offer wider widths?
Do you include two colors of laces?
What kind of arch support do your shoes have?
What shoe is best for me?
How can I clean my shoes?
What if my shoes are defective?
Savings
Do you have a loyalty program?
Do you offer a discount if I buy in bulk for my crew?
Do you offer a military discount?
Shipping
Is shipping really free?
Do you ship internationally?
How do I track my order?
Exchanges
Are exchanges really free?
How do I exchange something?
How do I track my exchange?
Returns
Are returns really free?
How do I return something?
How do I track my return?
How do long does it take for the refund?
Company
Where is Kujo located?
How can I contact Customer Support?
Partners
Do you have an influencer program?
Can I sell your shoes as a retailer?
How Can We Help
support@kujo.com
800-550-4809
Name
Email
Phone Number
Message
Send
Thanks! Your message has been sent and we should be in touch soon!
Welp, this is embarassing. We can't seem to send your message right now. Please refresh the page and try again - or send us an email directly at
hello@kujo.com
Create the Outdoors
About Us
Home
Our Story
Yard Culture Blog
Customer Reviews
Retailers
Bulk Ordering
Products
Kujo Yard Shoe
Kujo Jax
Kujo Landscape Boot
X4S Waterproof Boot
Surge Rubber Boot
Yard Pants
Yard Shorts
Swag
Digital Gift Card
Account
Orders
Returns & Exchanges
Review
Kujo Pro
Logout
Support
Shipping Policy
Exchange Policy
Return Policy
FAQ
Privacy Policy
Terms of Service
Family-owned in Raleigh, North Carolina
Family-owned in Raleigh, NC
Create the Outdoors
hello@kujo.com
800-550-4809
M‑F 8:30‑4:30 ET
1776 Heritage Center Dr. Wake Forest, NC 27587