We only have a "medium" width option. If you typically wear a "wide" shoe, we recommend going up a ½ size in your Kujo's for more room.
Yes! Every shoe comes with two sets of laces: a neutral color and an accent color.
The arch support on our insoles is neutral (neither flat nor extra supportive) and pretty standard across the industry. Our insoles are removable, so if you use special inserts for other shoes you could consider that for these.
We have had customers with plantar fasciitis, and many have said they are happy with their Kujo's. Our insoles are removable, so we've also heard from customers who removed our insoles and replaced them with their own custom orthodics.
The Yard Shoe is our lightest shoe, with a soft toe, and lower profile. It's great for lawn care - for long days, hot sun, lots of miles - when a safety toe isn't necessary. The X1 Landscape Boots have a safety toe and higher profile. As far as boots go, they are astonishingly light. They are great for landscaping/hardscaping or any time more protection is desired.
We recommend that you hand-wash your Kujo's with soap, warm water, soft-bristled brush, rag/towel, and let air dry. This ensures the structure of the shoes stays strong. We do not recommend putting them in the washing machine or dryer.
We offer a 1 year warranty against any factory defects. To start a warranty claim, please email firstname.lastname@example.org with your order number and pictures of the defect. We'll take care of you with a replacement pair.
KUJO PRO is our dead simple loyalty program for our core customers. There are no enrollment forms, expiring points, fake dollars, or hoops to jump through. Customers are automatically added and notified after 4 orders and $400 in spend, and get a lifetime 15% off. It's good for every order you place on kujo.com. Every time. Automatically applied. For life.
Yes! We do offer discounts on our bulk ordering page. It is a tiered discount structure (the more you order, the bigger the discount). As you type in quantities in the bulk order form, your discount will automatically update.
Yes! We offer a 20% discount for active military and veterans. Please email email@example.com a picture of your military ID or DD-214 (with your SSN covered), and we'll get you set up.
Yes, as long as you are in the continental US.
Yes, we are able to ship internationally. Please be aware that in addition to our shipping charges, carriers charge any applicable duty/tariff fees at the time of delivery, which can further increase the cost of the shipping.
You can track your order on the Orders, Returns, And Exchanges page.
Yes, we offer free exchanges for recently bought items that are still in "new" condition (not worn outside or dirty) for orders in the continental US.
You can initiate an exchange from the the Orders, Returns, And Exchanges page. Find the item and click the exchange button. You'll select the item you want to exchange for, and then download/print a free shipping label and packing slip.
You can track the progress of your shipment back to us, our processing, and our shipment back to you on the Orders, Returns, And Exchanges page.
Yes, we offer free returns for recently bought items that are still in "new" condition (not worn outside or dirty) for orders in the continental US.
You can initiate a return from the the Orders, Returns, And Exchanges page. Find the item and click the return button. You can then download/print a free shipping label and packing slip.
You can track the progress of your shipment back to us, our processing, and refund status on the Orders, Returns, And Exchanges page.
Once we receive your return, we will process your return within 3 business days and submit the refund to your bank. Depending on the bank's processing time, it can take anywhere from 5-10 business days to show up in your account.
We are a small, family-owned company based out of Raleigh, North Carolina (that is where we design and test our shoes) with some team members in Michigan. Our warehouse is in Ohio (that is where we stock and ship our shoes from). Our shoes are manufactured overseas in China. We work with a very high quality, tier 1 factory, and our manufacturer (based in California) has a team of Quality Control Managers that oversee our production runs.
You can email us at firstname.lastname@example.org or just give us a call at 800‑550‑4809. Our official customer service hours are 8:30-4:30 ET, but as a small business we are often working around the clock.
We have partnered with a handful of individuals who use and love our shoes to allow them to give a discount to their audience and earn a commission. This program originated as a way to thank folks who loved our shoes and were sharing our brand, acknowledging their immense value!
Yes! We have a wholesaler program we'd love to talk to you about. Send us an email at email@example.com to start the conversation.