**Just want to give an update. The morning after I wrote my review, I was immediately reached out to regarding my issues with the shoe. Shawn was very concerned about why I wasn't happy with my purchase since they are a small family company and actually care about their customers. The waterproof issue is a misunderstanding on my part and I really should have bought one of their other models if I was looking for a truly waterproof shoe. So I am revising my review because their customer service has been nothing short of spectacular. They are working with me to get me into the proper shoe or boot that will suit my day to day work. They are a great company and I will be a returning customer. Keep up the good work Kujo team 👍🏼** Upon reading a bunch of other reviews, i decided to pick up a pair of these. After the first day, I realized that the left shoe insole was digging into my foot so I had to trim it to not do that. Then we had some wet weather and despite this show supposedly being waterproof, they got wet right at the front crease on the toe section where it is mesh. If they had a 30 day return policy like a lot of company's, I would have sent them back. But unfortunately I'm stuck with them. I will not be buying another pair but wish them the best

Customer Service was awesome, had a defect in the stitching and Kujo was extremely responsive and quick to send out a new pair. I have multiple pairs and will continue to order in the future.

I ordered these the first day available, so I believe I received a part of the first few batches going out. Oddly, my cellphone pocket was stitched shut unintentionally during them being assembled. Kujo's customer service did an amazing job of helping me replace my shorts and I received my replacement pair only a short time after. I love the shorts, they're almost as great as the pants, but cellphone pocket itself isn't as wide inside the pocket as the pants, so my LG V60 in a protective case, doesn't fit. I don't have that issue on the pants.

I was so excited to get these pants for my husband to work in, but quickly became disappointed when after a shipping delay to which I had paid extra for then after washing the pants just a handful of times the button came off. It’s isn’t all bad the pants do the job they are suppose to except like I said the bottom coming off and not the best customer service…

This is my fourth pair, and they keep getting better! I can really notice the improvements since my first pair. Lifelong customer.

The liner inside the left boot ripped. I attempted to contact customer service several times and got no response. The boots were only couple weeks old. Worn like 2 days a week.

I originally ordered this in my normal size but found it too snug. The company was great about exchanging them. Any issue I encountered was quickly and cheerfully resolved. Delighted with the service. The show is well-made and was quite comfortable. I was watering and fertilizing and even though I splashed these with the hose, my feet stayed dried. High recommend for quality, comfort and customer service.

The go to shoe for our landscape company. We run a business in S FL and this boot is the only one that will withstand 260 yards weekly of weedeating, edging and mowing. Don’t think about it, don’t compare.. just buy this! On top of that the customer service is better than anything I’ve experienced with an online retailer. They simply do what they say and then some.

I work these things hard. Comfortable & easy on & off. Customer service is on point. A little more ankle support would put these over the top but guessing it would mess with the use.

Very well made, comfortable, excellent customer service, fast shipping

Great buy. Happy customer. Look forward to trying other products.

Good customer service. Better shoe

I originally order a 9 which is my typical shoe size but had to order up to a 9.5. Kudos to the Kujo team for the excellent customer service experience! Return was easy to do all online. Overall, the shoes are comfy and get the job done. I personally think they're pretty stylish too.

I cannot say enough about this shoe!! I usually wear an old pair of sneakers since I have orthotics that I need to use. But they just don't hack it. This is the most wonderful shoe EVER!!! Lightweight with lots of support and I can fit in my orthotics!! I never knew I needed more support around my ankle but this has been a wonderful surprise!! I'll never wear another shoe to garden! My only "modification" was to replace the shoelaces with elastic ones so I can slip them on - I was having to retie the shoelaces too often. You guys are the best in customer service as well.

KUJO makes the best product that i have found and i normal get about 2 seasons out of a pair of their shoes. Definitely worth the price and product they provide. And customer service is unmatched and very quick if you need to do an exchange.

Had a bonding issue with my shoes. Called and emailed and it was all taken care of with the warranty. I will contuine buying these shoes as customer service is next to none. Thank you.

Finally decided on buying these kujo jags after waiting for the designer to improve on their design not that anything was wrong with the first design,shoes felt awesome on my feet but I sure wish they made some size wide. I have problem with my feet from rheumatoid arthritis and its very difficult to find a pair of shoes that's comfortable but this shoes not only looks good but feels like im not even walking on the ground thanks KUJO PLEASE KEEP IMPROVING ON THIS DESIGN AND IF ITS POSSIBLE TO MAKE THESE SHOES IN WIDE IM SURE MANY OTHER CUSTOMERS WILL APPRECIATE IT

I’ve owned both the Jags and the X1 boots. Both have been solid and hold up pretty well! You also can’t beat Kujo’s customer service and fast shipping!

My previous pair began to fall apart, so I contacted customer service and emailed a pic as well. Kujo honored their warranty and replaced my jags! I am Super happy with my current pair and without a doubt, I will purchase again.

This is my first set of Kujos. I wear them daily for my lawncare company.They have the best customer service if you have any questions or concerns.

This is my 2nd set of Kujos as I wear them daily for my lawncare company.They have the best customer service if you have any questions or concerns.

This is my 3rd set of Kujos as I wear them daily for my lawncare company.They have the best customer service if you have any questions or concerns.

Mi tercer par de kujo , super comodos, tienen buen agarre en cualquier superficie, incluso en el roof el agarre es bastante bueno. El servicio al cliente es de primer nivel.

I have 4 pair of these shoes, different colors), they're amazing. Awesome grip and durability. Very comfortable, one-day break in. Customer service us also very good.

Great shoes I love mine. I need a new pair of laces I sent a email they got back to me right away great customer service very friendly staff would give a 10 star if I could thank you kujo